Customer support
Our approach to returns, exchanges and damaged items.
Draft: This page is a template. Replace the bracketed placeholders with CutCreation’s actual policy and have it reviewed before launch.
We want you to love your artwork. Because many of our pieces are personalized and made to order, returns are handled case by case. [State your return policy]
[Explain whether personalized items can be returned or exchanged]
Please contact us on WhatsApp with photos of the issue. [Add the time window and remedies — repair, replacement or refund]
[Describe the steps and who pays return delivery]
[Explain refund method and timelines, if applicable]